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WHAT IS CLEARPAY?
Clearpay is a service that allows you to make purchases now and pay for them in 4 payments made every 2 weeks without any interest.
HOW DO I USE CLEARPAY?
Simply shop online, add items to your shopping bag and checkout as normal. At the checkout choose Clearpay as your payment method. First-time customers will need to register with Clearpay and provide payment details and returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Clearpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
WHERE CAN I USE CLEARPAY?
Clearpay can only be applied to purchases made on www.chokbeauty.com
CAN I USE CLEARPAY IF I’M AN INTERNATIONAL CUSTOMER?
Clearpay is only offered to our customers who have a UK billing address.
HOW DOES THE CLEARPAY PAYMENT SCHEDULE WORK?
Clearpay customers make their first payment at the time of purchase, the remaining 3 payments are deducted every 2 weeks automatically from your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date. Log in here.
WHAT IF I CAN'T PAY A CLEARPAY INSTALLMENT?
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee for a missed payment that is not resolved.
This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days.
Late fees will not exceed 25% of the total order.
Please see Clearpay Payment Purchase Agreement here.
*These fees are determined by Clearpay in its sole discretion. Too Faced has no control over the fees and receives no additional payment from Clearpay should you miss a payment.
WHEN WILL MY ITEMS BE DELIVERED IF I USE CLEARPAY?
Clearpay orders are delivered within our standard www.chokbeauty.com delivery timeframes.
IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE CLEARPAY TRANSACTION?
Yes, your total purchase (excluding delivery costs) must be more than £15 and less than £800.
CAN I USE ANOTHER FORM OF PAYMENT WITH CLEARPAY?
Yes, you may use promotional codes and gift cards as applicable with Clearpay.
WHAT PRODUCTS ARE NOT ELIGIBLE FOR CLEARPAY?
Clearpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH CLEARPAY?
Clearpay returns follow our standard return process. Please note, refunds for Clearpay will be refunded from www.chokbeauty.com to Clearpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Clearpay online account.
WHERE CAN I FIND OUT MORE ABOUT CLEARPAY?
*Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of £6 with an additional £6 fee added after 7 days if payment is still unpaid.
* Other factors may be taken into account that might cause this figure to be less, such as being a new customer or your customer payment history.